Record, transcribe, and analyse every sales call with AI. Get instant scoring, sentiment analysis, and actionable coaching — so your team closes more and guesses less.
Sarah Mitchell · 4:32 · 7 Apr 2026
Live Transcript
I wanted to follow up on the proposal we sent over last week. Have you had a chance to review the pricing?
Yes, we did. The team is interested but we have a few questions about the enterprise tier...
AI Scoring
Key Topics
Follow-up
Send enterprise pricing doc by Friday
AI
Powered transcription
~5min
Analysis turnaround
Auto
Follow-up detection
Live
Background capture
Features
From the moment a call begins to the final follow-up, Risala captures, understands, and elevates every conversation.
Automatic recording for every inbound and outbound call. Desktop app captures system audio + microphone in crystal-clear quality.
Advanced speech-to-text with speaker diarization powered by Deepgram Nova-3. Know exactly who said what on every call.
Every call scored 1-10 across custom metrics you define. Clarity, objection handling, closing technique — whatever matters to your team.
AI detects emotional tone across the conversation — positive, neutral, or negative — so you spot problems before they escalate.
See every team member's performance at a glance. Compare scores, track improvement over time, and identify coaching opportunities.
Track calls, hours, and team seats against your plan. Visual progress bars show exactly where you stand — no surprises.
How it works
Use the desktop app for automatic capture from your softphone. Calls flow straight into analysis.
In seconds, your call is transcribed, scored, and analysed. Speaker identification, sentiment detection, key topics — all automatic.
Review scores, read AI summaries, spot patterns across your team. Every call makes your next one better.
Pricing
Start free, scale as you grow. Every plan includes AI analysis, transcription, and team features.
Try Risala risk-free — no card required
Buy a pool of hours for your team — the more you buy, the less you pay
Join teams who use Risala to turn every phone call into a competitive advantage.
Set up in 2 minutes