Every call,
scored in seconds.
Risala listens to your sales calls, transcribes them as they happen, and hands back a coach's notes by the time you've hung up. No bots in the meeting. No buttons to push.
7-day trial · 5 hours included · Cancel any time
risala · live call
Acme Corp · Discovery
Sarah Patel · Microsoft Teams
Just to be sure I understand — you're rolling this out across all three regions in Q3?
That's the plan. The blocker right now is procurement signoff, not the technology.
Got it. Let me put a procurement-ready brief together by Thursday.
AI score
Listens to calls in
01 — Detect
It just listens.
The desktop app knows when a call is happening — Teams, Zoom, Meet, and most browser-based platforms. No bots joining the meeting. No links to share. No-one sees Risala but you. Already have recordings? Upload an mp3, m4a, or wav and Risala scores it the same way.
- Auto-detects call windows in the background
- Captures both your mic and the caller's audio
- Or bulk-upload existing recordings — same scoring
- Pauses on private calls flagged 'do not record'
Coach summary
Acme Corp · Discovery · 02:17
+12 vs your average
💡 What worked
Your discovery flow caught a procurement blocker the customer hadn't volunteered. Naming it before pricing dramatically shortens the deal cycle here.
↑ Try next time
You skipped budget. Even a soft "is the budget already approved or part of Q3 planning?" would have de-risked the follow-up.
02 — Score
Like having a coach
on every call.
Risala scores every call against the metrics that matter to your team. You define them — discovery depth, objection handling, next-step clarity, anything — and the AI grades them on the transcript and tone, not on a checklist.
03 — Review
Your team in
one calm view.
Leaderboards, trends, sentiment splits, and follow-up queues — all on one page that reads like a magazine, not a spreadsheet.
Calls this week
0
↑ 12% vs last
Avg score
0
↑ 4 points
Follow-ups
0
7 due today
Score trend · last 12 weeks
+18%- 01Sarah Patel38 calls86
- 02Diego Alvarez31 calls81
- 03Mei Chen29 calls79
- 04Tom Wright27 calls74
Features
Everything you need to coach a sales team — and nothing you don't.
Auto call detection
No buttons, no bots. The desktop app spots the call and starts recording.
Live transcription
Powered by Deepgram Nova-3. Speaker-separated, punctuated, near-zero lag.
Custom AI scoring
Define your own rubric. Risala grades discovery, objections, close — anything.
Sentiment analysis
Positive, neutral, or hostile — flagged the moment a call turns.
Follow-up flagging
AI catches commitments you made on the call, queues them in your follow-up list.
Team leaderboards
See who's on form. Spot coaching gaps before they show up in numbers.
Trend analytics
Score, sentiment, volume, conversion — over any window you choose.
Searchable archive
Find the moment a customer said 'budget' across every call you've ever had.
Private by default
Recordings live in your workspace only. Encrypted in transit and at rest.
Pricing
Pay for what you record.
Buy hours from a shared pool. Your team draws from it as they make calls. The more you buy, the less you pay per hour.
Starter pool · 50 hrs
£35/month
£0.70/hr · 50 hours pooled
Small team
- Unlimited team members
- All AI scoring features
- Hours pooled across the workspace
- Cancel any time
Growth pool · 100 hrs
£55/month
£0.55/hr · 100 hours pooled
- Unlimited team members
- All AI scoring features
- Hours pooled across the workspace
- Cancel any time
Scale pool · 200 hrs
£96/month
£0.48/hr · 200 hours pooled
Best per-hour rate
- Unlimited team members
- All AI scoring features
- Hours pooled across the workspace
- Cancel any time
Every workspace starts with a 7-day trial · 5 hours included · Pay-as-you-go also available at £0.95/hr
FAQ
Common questions.
Install the Risala desktop app on Windows or macOS. It auto-detects calls in Teams, Zoom, Google Meet, and most VoIP platforms, then captures both your microphone and the system audio in the background. Nothing joins the meeting — only you see Risala. You can also upload existing recordings (mp3, m4a, wav) from any other system and Risala will transcribe and score them just like a live call.
Yes. Drop a single recording or bulk-import a whole folder from the Calls page. Risala accepts mp3, m4a, wav, and most common audio formats — useful for back-filling history from another dialler, reviewing old voice notes, or scoring calls a teammate captured on their phone. Same transcription, same scoring, same insights as a live-captured call.
Every call is transcribed live with Deepgram Nova-3, then scored against custom metrics you define. You get a 0–100 score, sentiment, summary, follow-up flags, and per-metric breakdowns within seconds of the call ending.
Yes — 7-day free trial with 5 hours of AI call recording and scoring, plus up to 5 team members.
Windows 10+ and macOS 11+ on both Apple Silicon and Intel. The web dashboard works on any modern browser. The desktop app captures calls in Teams, Zoom, Meet, Webex, Slack Huddles, and Discord.
Securely in your Risala workspace, encrypted in transit and at rest. Only members of your company can access them. We never train models on your calls.
Ready when you are
Score your next call
in five minutes.
7-day trial. 5 hours included. Cancel any time.