AI Call Analysis
Turn every call into revenue
insights
Risala records, transcribes, and rates every call with AI. Get instant call scores, sentiment analysis, and actionable coaching — so your team performs better and guesses less.
Sales Follow-Up — Acme Corp
Sarah Mitchell · 4:32 · 7 Apr 2026
Live Transcript
I wanted to follow up on the proposal we sent over last week. Have you had a chance to review the pricing?
Yes, we did. The team is interested but we have a few questions about the enterprise tier...
AI Scoring
Key Topics
Follow-up
Send enterprise pricing doc by Friday
AI
Powered transcription
~5min
Analysis turnaround
Auto
Follow-up detection
Live
Background capture
Features
AI-powered call scoring & analysis
From automatic call recording to AI scoring and follow-up detection — Risala analyses every conversation so you don't have to.
Call Recording
Automatic recording for every inbound and outbound call. Desktop app captures system audio + microphone in crystal-clear quality.
AI Transcription
Advanced speech-to-text with speaker diarization powered by Deepgram Nova-3. Know exactly who said what on every call.
Smart Scoring
Every call scored 1-10 across custom metrics you define. Clarity, objection handling, closing technique — whatever matters to your team.
Sentiment Analysis
AI detects emotional tone across the conversation — positive, neutral, or negative — so you spot problems before they escalate.
Team Dashboard
See every team member's performance at a glance. Compare scores, track improvement over time, and identify coaching opportunities.
Usage & Plans
Track calls, hours, and team seats against your plan. Visual progress bars show exactly where you stand — no surprises.
How it works
Record, score, and improve
Make a call
Use the desktop app for automatic capture from your softphone. Calls flow straight into analysis.
AI does the work
In seconds, your call is transcribed, scored, and analysed. Speaker identification, sentiment detection, key topics — all automatic.
Coach & improve
Review scores, read AI summaries, spot patterns across your team. Every call makes your next one better.
Pricing
Call scoring plans for every team
Start free, scale as you grow. Every plan includes AI call recording, transcription, scoring, and team analytics.
Free Trial
Try Risala free for 7 days
Hour Pool
Buy a pool of hours for your team — the more you buy, the less you pay
Ready to start
Start scoring your calls today
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